Camellia Software Corporation   

Developers of Batch Job Server - Reliable Batch Job Scheduling for Windows Operating Systems

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Batch Job Server Ordering

Purchase Orders
Email or postal mail a copy of the purchase order to Camellia Software. A BJS temporary license will allow full use while a billing invoice is sent to your office. A permanent BJS server license will be sent when payment in full is received. Please issue a pre-payment check or bank wire. Camellia Software reserves the right to charge a rebilling fee of $100 per rebilling because of partial balances paid. Camellia Software does not agree to purchase order contract terms and conditions.  


Check Payments
To purchase Batch Job Server download and complete the order form in BJSINFO.ZIP and email or postal mail it to Camellia Software. Camellia Software company information is on the order form. A $100 fee will be charged for insufficient funds checks, returned checks or stopped payment checks. Software nor support will be sent until payment in full is received, including returned check fees. Payments are in US dollars drawn on a US bank.

 

Bank Wires

Our bank does not charge our account to accept wired money. If you wire money, please note that United States transferring banks charge a transaction fee, in addition to the fee that your bank(s) charge. To balance this, Camellia Software adds the following service charge to your invoice for the software ordered:
$50 USD for orders wired from inside the United States
$100 USD for orders wired from countries outside the United States
A receipt for the exact amount of bank wired funds deposited will be sent to you. Camellia Software reserves the right to correct clerical or systems errors.

 

Shipping
Shipments are made 2-3 business days from receipt of payment in full.


Refund Policy
BJS customers have a minimum 30 day evaluation before purchase. During the first 30 days following purchase, a refund will be granted for the software for irresolvable problems. Any costs paid for shipping and media will not be refunded. Annual support fee refunds will be pro-rated, starting from on the day a written, formal refund request is received by Camellia Software. For purchases made by check or bank wire, a refund will be wired to your bank account. Any charges made by our bank to wire your refund will be deducted from the amount wired. It is customary for other banks involved in a wire transfer to deduct a processing charge. Any small overages sent via bank wire or check will be applied to extended software support.

 

A $100 fee is charged for returned checks. If a refund is requested because of a customer's mistake, Camellia Software Corporation (CSC) will remove a 15% restocking fee (or minimum $250 USD, whichever is higher) from any refund due. Camellia Software reserves the right to correct clerical or systems errors. Software sales are refundable only within 30 days from purchase date. If applicable, support contract refunds will be pro-rated and refunded. For security, and accuracy of arrival of funds direct to the end user, refunds only via bank wire. CSC is not responsible for any bank wire return fees incurred. Any overages sent will be applied to extended software support. Incident is automatically closed 10 calendar days after date of opening, if the customer is not exchanging ongoing communication. A $100 re-download fee will apply, if the software is not downloaded and saved to backup media, within one calendar week from the purchase date. Software and support will be withheld until payment in full is received. Sales to end users only, via check or bank wire.

Reserves Right To Not Accept All Orders
Effective August 1, 2018: CSC reserves the right not to accept orders and to reject sales from any of the parties below: 1. all resellers, VARs, payment processing systems, 2. any entity that is involved in unfair, unethical discriminatory, illegal, unprofessional, or immoral business practices of any kind. 3. any known end user who has used the software illegally outside the license agreement.

 

Re-Downloading Service Charge
A $100 fee is charged for re-sending download instructions to a customer beyond 30 days after purchase. This charge is for resending license(s). This is often due to files corrupted by end users, transfer to a different computer, hardware failure or installation of a new computer. Please save your licensed software to back-up media.


Resellers, VARs, and Third Party Payment Processors
Effective August 1, 2018: Purchases, partial payments or other transactions through third parties or resellers are not accepted. This following statement is retained, in case of any past inquiries about this policy. Thank you for your inquiry about Batch Job Server (BJS) software. BJS is sold at the same price to all customers. There is no discount to resellers. Starting May 1, 2015, a 10% processing fee will be added to all orders through resellers, third party processors or any other entity than the company of the software license holder. Pro-rated fees apply to existing support contracts. Customers are given a minimum 30 day full evaluation before purchase decision. To resellers, all sales are final. No refunds, returns, credits or exchanges to resellers. Funds accepted via BANK WIRE ONLY from resellers. Before a sale is finalized, the customer's name, email, address, phone number and number of servers BJS is installed on must be registered with Camellia Software's customer database. Software media and downloaded software are shipped or downloaded directly to the end user. A receipt is emailed to the reseller. Each Windows computer executing BJS batch jobs is considered to be a BJS server and requires a separate BJS license. Production, disaster recovery, test, cloned, back-up, emergency and development servers must each be licensed.

Reseller Refund Policy
Effective August 1, 2018: Purchases, partial payments or other transactions through third parties or resellers are not accepted. This following statement is retained, in case of any past inquiries about this policy. Customers are given a minimum 30 day full evaluation before purchase decision. To resellers, all sales are final. No refunds, returns or exchanges to resellers.


Camellia Software reserves the right to correct clerical or systems errors.

 

Content and website copyright Camellia Software Corporation. Windows NT 2000, 2003, 2008, 2012 Original Release, 7, 8, XP and Vista are registered trademarks of Microsoft Corporation. Batch Job Server is a registered trademark of Camellia Software Corporation. All Rights Reserved. GTDR (General Technical Data Restricted).